pkpk99 Personal Data Protection Policy

1.1 Information You Provide Directly

We collect information you provide yourself when creating an account or contacting us. This includes —

• Name, date of birth (for age verification, 21+), contact phone number, and email address
• Payment information — payment registration IDs linked to KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer services
• The username you create when registering for the service
• Message content provided when contacting customer support

1.2 Automatically Collected Information

When you visit the website, the following information is collected automatically through technical means.

• IP address, browser type and version, operating system
• Pages you viewed, links you clicked, and time spent on the site
• Traffic data obtained from session cookies
• Player usage patterns — game types played, play duration, and gaming history

1.3 Information Received from Third-Party Services

Transaction confirmations or amount records may be received from payment processing services. This information is used to verify that transactions match your account and to comply with international standards for financial activity.

Every piece of information collected is handled for clear purposes only. These are —

• Account Management — To handle account creation, login, deposits and withdrawals, and gaming history smoothly
• Payment Processing — To correctly process Kyat deposits (minimum 10,000 Ks) and withdrawals (minimum 20,000 Ks)
• Age Verification — To verify that all users accessing the platform are 21+
• Customer Support — To assist via 24/7 Live Chat and email in Myanmar language
• Platform Security — To protect against account theft, financial fraud, and unfair play
• Site Development — To conduct data analysis in order to improve the user experience
• Communications — To send important notifications related to our services

We will not sell or rent your personal data to any third-party advertising parties outside of these purposes.

We use cookies and similar technologies to keep the website running smoothly and to improve your gaming experience.

Types of Cookies

• Strictly Necessary Cookies — Essential for the site to function correctly. Without these cookies, login, payments, and account operations cannot be carried out.
• Functional Cookies — To remember your preferences such as language selection and site display settings.
• Analytics Cookies — To understand which pages are used most and to collect trend data for improving our services.

You can reject cookies by changing your browser settings. However, if strictly necessary cookies are blocked, some services may not work as normal.

There are situations where your personal data is shared with third parties, but this is limited to the categories and purposes listed below —

• Payment Service Partners — Shared only to confirm transfers with payment service companies such as KBZPay, Wave Money, AYA Pay, and CB Pay.
• Game Technology Partners — Game providers access play history for their own services, but their data handling must comply with our instructions and restrictions.
• Legal Compliance — Situations where disclosure is required due to a court order, official investigation, or legally imposed obligations.
• Platform Security — We may coordinate with security service partners to prevent account theft or fraud.

We confirm that we will not sell or rent your data to any third-party advertising network.

pkpk99 has put in place technical and organizational security measures to protect your personal data.

• SSL Encryption — All data transfers between the website and server are encrypted with TLS/SSL
• Access Control — Our staff can only view data relevant to their own responsibilities
• Data Encryption — Account passwords and payment-related information are protected with encryption during storage
• Regular Audits — Server and service security is regularly reviewed and audited

Data Retention Period

After an account is closed, data is retained until legal obligations are fulfilled. Financial records may be stored for as long as required under financial regulations. Upon request, protected data can be deleted or anonymized.

Regarding your personal data that we handle, you have the following rights —

• Right to Access — You can request to know what data we hold about you
• Right to Rectification — You can request that incorrect information be corrected
• Right to Erasure — You can request deletion of your personal data as long as there are no legal restrictions
• Right to Restriction — You can request that we limit or object to the processing of your data
• Right to Portability — You can obtain a copy of the data we hold about you in a machine-readable format

To exercise any of these rights, contact our support team via Live Chat or at [email protected].

pkpk99 services are for adults aged 21+ only. We do not knowingly collect, use, or disclose personal data of anyone under 21. If we become aware that a user is under 21, we will delete the relevant data immediately.

If you have any questions about our Privacy Policy, you can contact us at [email protected].

We may update this Privacy Policy from time to time. When changes are made, the revision date on this page will be updated. For significant changes, we will post a notice on the site. Continued use of the site after any policy update means you accept the revised policy.

For any questions about this policy, contact us at [email protected]. Our customer support team is available in Myanmar language 24/7.